Turning Digital Challenges into Opportunities
When Christian Büttner and Martin Urban took over the hotel, they faced a complete fresh start: without existing digital infrastructure and with limited industry experience.
But with all the more energy, creativity, and firm conviction to rethink modern hospitality. The newly acquired hotel offers lovingly designed rooms and apartments, a charming breakfast restaurant, and a green lawn area for tent camping.
Without digital infrastructure, but with a clear vision for the future of hospitality.
The two career changers weren't discouraged even by challenging framework conditions
The project entry was deliberately pragmatic: instead of lengthy tender processes, they decided on a quick start with professional support from ZAHC.
The goal was to move into the digital future with expertise and clarity from the very beginning. Christian Büttner already brought experience from self-managing his own vacation apartments, a good foundation that ZAHC expanded with targeted know-how and structured project management.
Together, we realized the implementation of the cloud-based Property Management System Mews. The vision: a modern, lean, and powerful hotel software landscape.
Despite the tight timeframe, we succeeded in efficiently configuring the system, optimizing processes, and building a sustainable digital structure including automated payment processing, clear workflows, and a solid data foundation for strategic decisions.
The project phases included not only technical implementation but also intensive training and workshops for the entire team.
Special attention was given to revenue management, distribution, guest journey, and reporting areas. The team approached every task with diligence, curiosity, and an open mind.
Successful launch with a digital setup that is maximally automated without losing sight of the guest.
The result: a powerful new system landscape, clearly defined digital processes, sustainable distribution strategy, and the production of a professional brand video.
Mews PMS as the heart of digital transformation with automated processes and few interfaces.
The owners had a clear goal from the beginning: a modern, lean, and powerful hotel software landscape with as few interfaces as possible. Together with ZAHC, we created a digital setup that is maximally automated without losing sight of the guest.
Through intensive support in revenue management, distribution, guest journey, and reporting areas, a solid data foundation for strategic decisions was created.
Cloud-based PMS with optimized workflows and automated payment processing
Complete automation from booking to departure with clear workflows
Sustainable development of distribution and revenue management systems
Brand video production and comprehensive digital presence
Creation of additional positions through successful growth
Steadily growing reach and positive guest reviews
Experience the success story of Hotel Hothertor in this professional brand video and discover how modern hospitality works today.
Experience for yourself what successfully digitalized hospitality looks like.
Visit Hotel WebsiteThe Hotel Hothertor project impressively demonstrates: with the right support, even hoteliers without deep IT experience can build a future-proof, digital foundation in the shortest time.
Digitalization doesn't need years of preparation - it needs courage, partners at eye level, and a clear plan.
We at ZAHC are proud to have supported this project and look forward to continuing to assist Hotel Hothertor on its journey. The success story shows that even career changers can achieve great goals with the right expertise at their side.
Let's make your hotel fit for the digital future together. With practical solutions that really work.