Hotel Software Comparison, PMS System Selection, Property Management System Germany,
Revenue Management System Small Hotels, Channel Manager Setup, Hotel Digitalization DACH,
Independent Hotel Consulting, PMS Migration Germany, Hotel Tech Consultant,
Cloud Hotel Software, On-Premise Hotel Management, API Integration Hotels,
Yield Management Software, Dynamic Pricing Hotels, Hotel Distribution Strategy,
Contactless Check-in, Mobile Key Solutions, Guest Experience Technology,
Hotel CRM System, Loyalty Program Software, Hotel Analytics Tools,
MEWS PMS, Cloudbeds, apaleo, SiteMinder, happyhotel, Little Hotelier,
Hotel Software ROI, Digital Transformation Hospitality, Smart Hotel Technology
Independent Hotel Software ConsultingGermany, Austria, SwitzerlandPMS Selection, Revenue Management, Channel ManagerConsulting without commissions25+ years industry experience4 experts200+ digitalized hotels100% recommendation rateMEWS, Cloudbeds, apaleo, SiteMinderhappyhotel, IDeaS, AtomizeSiteMinder, Vertical Booking, Channel ManagerCity Hotels, Resorts, Boutique Hotels, Hotel ChainsSmall Hotels to Large Hotel GroupsNew Openings to Established Operations3-6 months project duration5-step processGo-live to post-implementation support
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Video header that visually represents ZAHC's services in the field of hospitality consulting.
Software consulting that delivers resultsIndependent. Tailored. Future-ready.
We help hotels find the perfect software solutions through our vendor-neutral expertise – creating seamless operations and digital guest experiences that truly impress.
Our Services
Tailored solutions for your hotel operations
Hotel Software Consulting
We analyze your existing hotel software landscape, optimize processes and support you independently in selecting new providers – right up to contract signing.
Hotel expertise meets technology understanding – with passion, experience and personal commitment.
Zsuzsanna Albrecht
Founder
Zsuzsanna Albrecht
Expert in Hotel Technology and Digitalization
With over 25 years of experience in hospitality and technology consulting, Zsuzsanna Albrecht accompanies hotels on their journey to digital transformation.
Her career began in operational leadership positions at international hotel chains such as Holiday Inn, Ramada and Grand City Hotels. At Rendezvous Hotels, she was Vice President Distribution & Marketing and was responsible for strategic management of 14 properties.
From 2015, she moved into the tech industry: As Business Development Manager and VP Sales Europe, she was responsible for the sales of hotel software solutions (including for SiteMinder, SHR and Cross-Tinental) throughout Europe. In parallel, she was a guest lecturer for Business Intelligence at SRH Berlin and led projects for digital optimization of hotel processes.
In 2019, she founded ZAHC – Zsuzsanna Albrecht Hospitality Consulting, focusing on independent software consulting. From 2020 to 2024, she was chairwoman of the HSMA Technology Expert Committee and continues to be active as a member of the board since July 2024.
Zsuzsanna Albrecht is also a certified trainer and coach and holds a Master Certificate in Revenue Management from the renowned eCornell University. Her combination of practical leadership experience, technological know-how and didactic competence makes her a sought-after sparring partner for hotels, tech providers and industry networks.
More about Zsuzsanna
Katharina Ostermeier
Management Assistant
Katharina Ostermeier
Technology Expert & Communication Professional
As management assistant and technical expert of the team, Katharina brings her operational hotel experience and pronounced technical understanding to every project. After her first steps in operational hospitality, she discovered her passion for technology and IT solutions.
Whether software problems, IT challenges or new digital tools – she always finds the right solution and explains even the most complex topics in an understandable way.
With her combination of hotel experience, technical expertise and strong communication skills, she coordinates internal processes with precision and is also a competent contact person for customers and partners.
More about Katharina
Nicole Galkin
Project Manager
Nicole Galkin
Focused Project Manager with Hands-on Mentality
As project manager, Nicole coordinates complex software implementations and digitalization projects with structured approach and clear focus. Her experience from operational hospitality flows into every project step and ensures practical solutions.
Her analytical view of processes, her hands-on mentality and her talent for testing systems thoroughly ensure smooth implementation of technical solutions. No detail escapes her, and she ensures optimal knowledge transfer to the hotel team.
Through her precise way of working and her deep understanding of the needs of daily hotel operations, she creates technically sophisticated and at the same time practical solutions.
More about Nicole
Nina Woitkowiak
Revenue Management Consultant
Nina Woitkowiak
Revenue Management Expert
As Revenue Management Consultant, Nina brings her operational hotel experience and deep understanding of strategic pricing and distribution optimization.
Her roots in practical hotel work are today combined with profound know-how of modern revenue management systems.
Through her analytical approach and her ability to translate complex data into practical recommendations, she supports hotels in optimally unlocking their revenue potential and develops measurable strategies for improved performance.
More about Nina
we connect hotels, software & people.
WHY ZAHC?
We live our curiosity and affinity for innovative software solutions every day.
Through continuous education and a deep network, the topic of staying current
becomes second nature.
100
Recommendation rate
60
digitalized accommodations and education providers
12000
completed tasks
75
years of combined industry understanding in the team
Frequently Asked Questions about Hotel Software Consulting
Transparent answers about hotel management software, revenue management and independent consulting for hotels.
Hotel Software Consulting, PMS System, Revenue Management, Channel Manager, Hotel Software Selection,
Property Management System, Hotel Tech Consulting, Hospitality Digitalization,
Hotel Management Software, Independent Hotel Consultant, ZAHC Consulting
Selecting the right software is a strategic decision that we support with a proven, structured consulting process. From many successfully completed projects, we have developed a process that is individually tailored to your needs – completely independent and without commission.
1
Free Initial Consultation & Needs Analysis
Analysis of your situation, hotel size, budget and requirements
2
Current State Analysis & System Landscape
Assessment of your current IT infrastructure and systems
3
Market Analysis & Requirements Definition
Research of suitable vendors and creation of your specifications
4
Vendor Comparison & Product Demos
Structured evaluation and objective recommendation
5
Implementation Support & Go-Live
Project management through go-live and ongoing support
Project duration and effort vary depending on complexity, hotel size and your digital requirements. After the initial consultation, you will receive a realistic time estimate and a transparent project plan.
Hotel Software Consulting, PMS Selection, Property Management System, Hotel Software Consulting Process,
PMS Implementation, Hotel IT Consulting, Hospitality Digitalization, Software Project Management Hotel,
Channel Manager, Revenue Management System, Hotel Technology Consulting
We work with transparent hourly rates for consulting and create individual proposals for each project.
Our transparent consulting model:
Free Initial Consultation: Comprehensive needs analysis and project scope definition
Transparent Calculation: Detailed effort estimation based on project size
100% independent consulting: We work commission-free – you pay exclusively for our neutral expertise.
Hotel Software Consulting Costs, Hospitality Consulting Prices, Hotel Consultant Hourly Rate,
Independent Hotel Software Consulting, Commission-free Consulting
Yes, 100% independent hotel software consulting! As a neutral software consultant, we receive:
❌ No commissions from vendors
❌ No referral fees for hotel software
❌ No hidden costs
✅ Exclusively transparent consulting fees from our clients
This 100% independence in hotel software consulting enables us to advise exclusively in your interest and find the truly best solution for your hotel – not the one that brings us the highest commission.
Independent Hotel Software Consulting, Neutral PMS Consulting, Commission-free Hotel Consulting,
Objective Hotel Software Selection, Conflict-of-interest-free Consulting
There is no single best software – only the best solution for your specific needs. Each vendor has different strengths for different property types.
Critical decision factors for software selection:
Property Type and Size: City hotel, resort, boutique hotel, hotel chain, serviced apartments, etc.
Budget Framework: Acquisition and ongoing operational costs
Existing Systems: Integration into current software landscape
Technical Affinity: Cloud-based vs. on-premise, API requirements
Future Plans: Expansion, new services, desired digitalization level, distribution adjustments, revenue management
Support Requirements: Language, availability, training scope
This is exactly why independent software consulting is important – we know the software vendors in the tourism sector and find the solution that fits you 100%.
Best Hotel Software, PMS Comparison, Hotel Software Recommendation, Property Management System Selection,
Hotel Software Ranking, PMS for Small Hotels, Cloud Hotel Software
Absolutely YES! Small properties also benefit from professional revenue management software:
Concrete Revenue Increase: Based on our project experience, hotels often increase their RevPAR by 8-15% in the first year
Optimized Occupancy: Intelligent pricing across all seasons
Competitive Advantage: Data-driven instead of gut-feeling room rates
Time Savings: Automated price adjustments relieve the team
Professional Appearance: Dynamic pricing like major chains
Modern revenue management tools are now affordable and user-friendly for smaller properties too. The investment in an RMS (Revenue Management System) usually pays off within a few months.
We help with selecting the right revenue management system and optimal setup for your property.
Revenue Management Small Hotels, RMS for Small Hotels, Hotel Price Optimization,
Yield Management Software, Dynamic Pricing Hotel, RevPAR Optimization
Risk minimization through structured change management is a core component of our software implementation consulting:
Detailed Preparation: Comprehensive analysis and project planning before migration
Proof of Concept: Extensive software testing before final decision
Phased Migration: Step-by-step transition instead of risky "big bang"
Comprehensive Data Backup: Multiple backups of all critical data
Intensive Staff Training: Comprehensive training for all team members
Go-Live Support: Intensive support during the critical transition phase
Our goal: Through professional software project management, minimize downtime and ensure a smooth transition.
Hotel Software Migration, PMS Migration, Software Implementation Hotel,
Change Management Hospitality, Hotel Software Risks
Didn't find your question?
No problem! Contact us for a free initial consultation.
Deputy Hotel Director, Parkhotel Stuttgart Messe-Airport
During our PMS migration, we were accompanied by Zsuzsanna and Kathi – and we couldn't have wished for a better partner by our side. From the first planning step to implementation, the team supported us with competence, commitment and outstanding coordination.
We were particularly impressed by the structured and forward-thinking approach, clear communication and the palpable passion for hospitality. Challenges were not only solved professionally, but often recognized and intercepted in advance.
We greatly appreciate this trustworthy collaboration and would choose the ZAHC team again at any time.
Cornelia Sievert
Deputy Hotel Director, Strandhotel-Heringsdorf
Dear Mrs. Albrecht,
We are very satisfied with the support of our project so far, and the information and ideas are helpful and provide excellent advice. We are happy to continue working with you.
Cordula Waldeck
CEO, Protestant Conference Centers in Württemberg
Mrs. Albrecht (and her team) supported and accompanied four Protestant Conference Centers in Württemberg (ETW) in the introduction of a reservation system from the beginning of the process: -planning, tender, go-live, training- Mrs. Albrecht is one of the best consultants I have worked with in recent years. She understands her craft, she understands how to put herself in the customer's needs and anticipates the customer's wishes. She is solution-oriented and often thinks the decisive step further. During the process, she mediated and balanced in some problematic situations between ETW and the software provider. In recent years, a team has grown around Mrs. Albrecht, all colleagues who work with her and for her are also reliable and technically very good. Our ETW team has also grown with the tasks - and has been really wonderfully supported, sometimes also patiently caught. We can recommend Mrs. Albrecht without reservation and look forward to further cooperation with her in other projects.
Daniel Stoffers
HR, HIIVE Hotels Group GmbH
We are more than satisfied with the result that Mrs. Albrecht and her team achieved with us. Very great expertise, purposeful problem solving through situation analysis. Our concern was addressed quickly and pursued with determination. Plus really friendly and personable communication. Top!
Dominik Albers and Christian Deerberg
Owners, Creutzenberg
Many thanks to Zsuzsanna and Kathi! The consultation and support during our PMS migration was not only professional, special attention was always paid to our individual needs. A great team that works with passion, heart and mind!
Matthias Heel
Director of Revenue & Central Reservations, Victors Residenz-Hotels
Zsuzsanna supported me throughout the entire sales process when we were looking for a new CRS, CM and RMS for 13 hotels. She convinced me throughout the entire process. First, we identified our needs. Then Zsuzsanna created a package (with all required systems) that was perfectly tailored to the company's requirements. Before, during and after implementation, Zsuzsanna was able to support us with all information and assistance due to her strong operational knowledge. In summary, I have to say that Zsuzsanna has a very deep understanding of her work and her industry. She is passionate and most importantly, she cares about her work and her customers! That makes THE difference! I can highly recommend her and look forward to future projects!
Felix Löhmann
Hotel Director and Owner, Luitpold am See
Through an acquaintance we came to Zsuzsanna with team. One of our BEST decisions! Super professional! I can only recommend them.
Suzann Heinemann
Owner, Schlosshotel Blankenburg
During the conversion of our software, we were competently and extremely conscientiously cared for and advised by Zsuzsanna Albrecht. The outside perspective was very helpful there. Her years of experience in various areas helped us a lot.
